Omnisend vs Klaviyo: A Simple Comparison for Shopify Users

Omnisend vs Klaviyo
Written by:
Bilal
Published on:
12 December 2025
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Table of Contents

Overview of Omnisend

Omnisend is an email and SMS marketing tool. It offers built-in automation, product recommendations, and basic analytics. It’s designed for e-commerce but is easy for beginners to use.

Overview of Klaviyo

Klaviyo is an email marketing platform with detailed customer segmentation, strong data tools, and deep Shopify integration. It focuses more on data-driven campaigns.

Ease of Use

Omnisend

  • Simple setup
  • Drag-and-drop editor
  • Pre-built workflows available

Klaviyo

  • More options, but steeper learning curve
  • Strong segmentation and testing tools

Features Comparison

Feature Omnisend Klaviyo
Email & SMS Yes Yes
Automation Yes (basic) Yes (advanced)
Shopify Integration Good Excellent
Segmentation Limited Advanced
Reporting Basic In-depth

Pricing

  • Omnisend offers a free plan with limited features, and its paid plans are more affordable for small businesses.
  • Klaviyo charges based on contact list size. It can get expensive as you scale.

Klaviyo vs Omnisend for Shopify

Both tools integrate with Shopify, but in different ways:

  • Klaviyo pulls in more data from Shopify, enabling better targeting.
  • Omnisend is easier to set up and may suit newer Shopify stores.

Conclusion

Choose Omnisend if you want a simple tool with email and SMS in one place. Go with Klaviyo if your focus is advanced segmentation and deeper customer insights, especially for Shopify.