IT Support
Managed IT support for construction companies and small businesses: hosting, security, backups and a 2-hour response time. One monthly fee.
What is included
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01
Web hosting and support
Hosting, SSL, domains and email setup in one plan.
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02
2-hour response support
Direct access to experienced help when something breaks.
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03
Performance and speed optimisation
Monthly checks and speed improvements.
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04
Security and malware protection
Firewall, malware scanning and brute force protection.
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05
Daily backups and recovery
Restored quickly if anything goes wrong.
Every hour your website is down, you are losing enquiries
Your website goes down. Your contact form fails. Emails bounce. Page speed drops, and so do your rankings. Our managed IT support keeps your website, email and systems secure, monitored and running smoothly.
How it works
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01
Free IT consultation
A 20-minute call to review your setup and recommend the right package.
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02
Onboarding and audit
We audit your website, hosting, security and backups.
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03
Migration or setup
We handle any migration from another host or designer.
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04
Ongoing managed support
Maintenance, backups, monitoring and 2-hour response support.
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05
Monthly report
Uptime, maintenance completed and issues resolved.
Questions about IT Support
What does managed IT support cover?
Website hosting, daily backups, security monitoring, monthly maintenance, software updates, performance optimisation and direct 2-hour response support for technical issues.
Do you provide IT support outside the website?
Yes. IT support also covers email setup, Microsoft 365 configuration, domain management and general business tech support.
Can I switch from my current hosting provider?
Yes. We handle the full migration from your existing host, planned to avoid downtime.
Is there a minimum contract length?
No. Support runs on a rolling monthly contract. You can cancel with 30 days notice.
Do you support websites built by someone else?
Yes. We can take over hosting, maintenance and support without rebuilding anything, whatever platform your site is built on.
Ready to talk it through?
Book a free 20-minute strategy call. We will look at your current presence, show you what is costing you enquiries and what we would do about it.